Tygron Support wiki - Recent changes [en]

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Maxim@tygron.com — Fri, 17 Jul 2026 12:23:03 GMT

Tygron Support

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	====Tygron Support====		====Tygron Support====

	This parameter grants Tygron Support access to the project. By default the selected parameter is set to "None", so the project can not be viewed or changed by Tygron Support. If the selected parameter is set to "Read" or "Write", Tygron Support can respectively view and change the project data.		This parameter grants [[Contact\|Tygron Support]] access to the project. By default the selected parameter is set to "None", so the project can not be viewed or changed by Tygron Support. If the selected parameter is set to "Read" or "Write", Tygron Support can respectively view and change the project data.

	Tygron Support will only ask for access after a support request has been made. This is to better shield any proprietary data that your project may contain.		Tygron Support will only ask for access after a support request has been made. This is to better shield any proprietary data that your project may contain.

Permissions

Maxim@tygron.com — Fri, 17 Jul 2026 12:22:42 GMT

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	===Tygron Support===		===Tygron Support===
	This setting allows Tygron support read or write access to a project, after a support request has been made.		This setting allows [[Contact\|Tygron support]] read or write access to a project, after a support request has been made.

	The Tygron Support permission can be set to:		The Tygron Support permission can be set to:

Contact

Maxim@tygron.com — Fri, 17 Jul 2026 12:19:38 GMT

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	==Support Questions==		==Support Questions==
	You can contact Tygron support by sending an email via '''[mailto:support@tygron.com support@tygron.com]''' or the Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]. This option is also available directly from the editor -> tab 'Community' (top ribbon)-> Tickets.		You can contact Tygron support by sending an email via '''[mailto:support@tygron.com support@tygron.com]''' or the Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]. This option is also available directly from the editor -> tab 'Community' (top ribbon)-> Tickets.
	~~We appreciate receiving questions. They help us better understand the challenges users face and provide valuable input to further improve the software and documentation.~~

	As stated in your license agreement, Tygron offers two types of support: Substantive and Technical Support.		We appreciate receiving questions. They help us better understand the challenges users face and provide valuable input to further improve the software and documentation. As stated in your license agreement, Tygron offers two types of support: Substantive and Technical Support.

	===Substantive Support===		===Substantive Support===

Main Page

Maxim@tygron.com — Fri, 17 Jul 2026 12:19:06 GMT

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	<div class="mainpage-banner">		<div class="mainpage-banner">
	<p>		<p>
	Welcome to the Tygron Wiki [[Version 2026.1.2]], this page provides an index of the most used features in the {{software}}. If you can't find what you are looking for, please use the search bar in the upper right corner to search for other articles. If you notice anything is missing or outdated please contact us.		Welcome to the Tygron Wiki [[Version 2026.1.2]], this page provides an index of the most used features in the {{software}}. If you can't find what you are looking for, please use the search bar in the upper right corner to search for other articles. If you notice anything is missing or outdated please [[Contact\|contact us]].
	</p>		</p>
	</div>		</div>

Platform security

Maxim@tygron.com — Fri, 17 Jul 2026 12:18:22 GMT

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	__TOC__		__TOC__

	Tygron observes due care with regard to your privacy and the security of your data. The {{software}} is [[File:~~ISO27001 certified~~]]. Our policy is based on the General Data Protection Regulation (GDPR) and we have taken all relevant technical and organizational measures to protect (personal) data. Our starting points are:		Tygron observes due care with regard to your privacy and the security of your data. The {{software}} is ISO27001 certified (see [[File:ISO27001_certified.pdf]]). Our policy is based on the General Data Protection Regulation (GDPR) and we have taken all relevant technical and organizational measures to protect (personal) data. Our starting points are:

	* The license is applied by the [[user]] to work in a private [[domain]] protected by a password. This domain is managed by [[Domain Admin (User Account Type)\|the domain manager]], who is a user who determines who has access with which rights and to which [[project]].		* The license is applied by the [[user]] to work in a private [[domain]] protected by a password. This domain is managed by [[Domain Admin (User Account Type)\|the domain manager]], who is a user who determines who has access with which rights and to which [[project]].

File:ISO27001 certified.pdf

Maxim@tygron.com — Fri, 17 Jul 2026 12:15:03 GMT

Maxim@tygron.com uploaded File:ISO27001 certified.pdf

New page

Application guide Local water stress test for extreme rainfall

Ward@tygron.nl — Fri, 17 Jul 2026 12:14:53 GMT

Relevant How To's

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	* [[How to correct a culvert connecting two water level areas]]		* [[How to correct a culvert connecting two water level areas]]
	* [[How to use the Water Connection Generator to generate Buildings]]		* [[How to use the Water Connection Generator to generate Buildings]]

			===== 3.10 Sewer Overflows (Hydraulic structures) =====

	===== 2.3 Configure the timeframes =====		===== 2.3 Configure the timeframes =====

Platform security

Maxim@tygron.com — Fri, 17 Jul 2026 12:14:32 GMT

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	__TOC__		__TOC__

	Tygron observes due care with regard to your privacy and the security of your data. The {{software}} is ~~ISO27001~~ [~~https~~:~~//www.tygron.com/wp-content/uploads/2025/01/NL-1994.1.1-Tygron-B.V.-ISO-27001.pdf~~ certified]. Our policy is based on the General Data Protection Regulation (GDPR) and we have taken all relevant technical and organizational measures to protect (personal) data. Our starting points are:		Tygron observes due care with regard to your privacy and the security of your data. The {{software}} is [[File:ISO27001 certified]]. Our policy is based on the General Data Protection Regulation (GDPR) and we have taken all relevant technical and organizational measures to protect (personal) data. Our starting points are:

	* The license is applied by the [[user]] to work in a private [[domain]] protected by a password. This domain is managed by [[Domain Admin (User Account Type)\|the domain manager]], who is a user who determines who has access with which rights and to which [[project]].		* The license is applied by the [[user]] to work in a private [[domain]] protected by a password. This domain is managed by [[Domain Admin (User Account Type)\|the domain manager]], who is a user who determines who has access with which rights and to which [[project]].

Application guide Local water stress test for extreme rainfall

Ward@tygron.nl — Fri, 17 Jul 2026 12:11:21 GMT

3.4 Culverts (Hydraulic structures)

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	===== Relevant How To's =====		===== Relevant How To's =====

	===== 3.3 Sewer areas =====		===== 3.6 Sewer areas =====

	By default there are no sewer areas in the project. The preferred option is to use a dataset containing information on the water storage of the sewer and the pump capacity with which the water is pump outside of the model.		By default there are no sewer areas in the project. The preferred option is to use a dataset containing information on the water storage of the sewer and the pump capacity with which the water is pump outside of the model.

	There is the option to generate sewer areas based on neighborhoods by the software. This does give a indication.		There is the option to generate sewer areas based on neighborhoods by the software. This does give a indication.

	===== Relevant How To's =====		===== Relevant How To's =====
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	* How to add sewer data (Water Overlay)		* How to add sewer data (Water Overlay)

	===== 3.4 Weirs (Hydraulic structures) =====		===== 3.7 Weirs (Hydraulic structures) =====

	By default the weirs of the IMWA dataset will be loaded into the project. The preferred option is to use a dataset containing information on the all the weirs present in the project.		By default the weirs of the IMWA dataset will be loaded into the project. The preferred option is to use a dataset containing information on the all the weirs present in the project.

	===== Relevant How To's =====		===== Relevant How To's =====
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	* [[How to correct weir or pump or culvert drawn as point]]		* [[How to correct weir or pump or culvert drawn as point]]

	===== 3.4 Culverts (Hydraulic structures) =====		===== 3.8 Culverts (Hydraulic structures) =====

	By default the culverts of the IMWA dataset will be loaded into the project. The preferred option is to use a dataset containing information on the all the culverts present in the project.		By default the culverts of the IMWA dataset will be loaded into the project. The preferred option is to use a dataset containing information on the all the culverts present in the project.

	===== Relevant How To's =====		===== Relevant How To's =====

Template:Email

Maxim@tygron.com — Fri, 17 Jul 2026 12:10:39 GMT

Maxim@tygron.com deleted page Template:Email content was: "<includeonly><span class='protected-email' data-d='{{{2|tygron.com}}}' data-u={{{1|info}}}></span></includeonly><noinclude> Example: * {{email}} (<nowiki>{{email}}</nowiki>) * {{email|support}} (<nowiki>{{email|support}}</nowiki>) * {{email|other|domain}} (<nowiki>{{email|other|domain}}</nowiki>) <noinclude>", and the only contributor was "Rudolf@tygron.nl" (talk)

EDU Manual

Maxim@tygron.com — Fri, 17 Jul 2026 12:10:25 GMT

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	#Go over our elaborate <u>[[Main_Page\| Tygron Platform Wiki]]</u>		#Go over our elaborate <u>[[Main_Page\| Tygron Platform Wiki]]</u>
	#Try out some of our <u>[https://www.tygron.com/en/demo-projects/ demo projects]</u>		#Try out some of our <u>[https://www.tygron.com/en/demo-projects/ demo projects]</u>
	#Reach us for further ~~<u>support at {{email}}</u>~~.		#Reach us for further via [[Contact\|Tygron Support]].

	==Overview of the Learning Objectives and Use-Cases==		==Overview of the Learning Objectives and Use-Cases==
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	Then we ask you to contribute to the continuous development of our EDU Manual. Here's how it goes:		Then we ask you to contribute to the continuous development of our EDU Manual. Here's how it goes:
	#you can download the following <u>'''"feedback template": [[File:Tygron_Feedback_Template_for_EDU_Manual_2021.docx]]'''</u>, fill it in and send it to us via ~~email at <u>{{email}}</u>~~.		#you can download the following <u>'''"feedback template": [[File:Tygron_Feedback_Template_for_EDU_Manual_2021.docx]]'''</u>, fill it in and send it to us via [[Contact\|Tygron Support]].
	#we will follow up by conducting a short online interview with you!		#we will follow up by conducting a short online interview with you!
	#overall, the entire process will take you no more than 1 hour, but will save others from our EDU network hours of work!		#overall, the entire process will take you no more than 1 hour, but will save others from our EDU network hours of work!

How to resolve an IP block

Maxim@tygron.com — Fri, 17 Jul 2026 12:09:25 GMT

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	; Contact Tygron Support		; Contact Tygron Support
	: When you are certain that there are no further incorrect authentication attempts from the same IP and the IP block still persists, contact ~~{{email~~\|~~support}}~~ to assist in resolving the issue.		: When you are certain that there are no further incorrect authentication attempts from the same IP and the IP block still persists, contact [[Contact\|Tygron Support]] to assist in resolving the issue.

SDK (Python)

Maxim@tygron.com — Fri, 17 Jul 2026 12:09:15 GMT

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	Because the {{software}} requires a valid account, credentials must be provided to authenticate and interact. Credentials can be provided by creating a file named '''credentials.txt''' with key-value entries for a username and a password. This will look approximately as follows:		Because the {{software}} requires a valid account, credentials must be provided to authenticate and interact. Credentials can be provided by creating a file named '''credentials.txt''' with key-value entries for a username and a password. This will look approximately as follows:
	{{code\|1=		{{code\|1=
	username=~~{{email\|example}}~~		username=me@domain.com
	base64_password=YmFzZTY0ZW5jb2RlZHBhc3N3b3Jk		base64_password=YmFzZTY0ZW5jb2RlZHBhc3N3b3Jk
	}}		}}

Application guide Local water stress test for extreme rainfall

Ward@tygron.nl — Fri, 17 Jul 2026 12:09:15 GMT

Relevant How To's

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	* [[How to correct weir or pump or culvert drawn as point]]		* [[How to correct weir or pump or culvert drawn as point]]
	* [[How to correct a culvert connecting two water level areas]]		* [[How to correct a culvert connecting two water level areas]]
			* [[How to use the Water Connection Generator to generate Buildings]]


	===== 2.3 Configure the timeframes =====		===== 2.3 Configure the timeframes =====

Domain

Maxim@tygron.com — Fri, 17 Jul 2026 12:08:52 GMT

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	A domain is licensed for using the {{software}}. The domain gives access to a certain Total Project Area (km2), depending on the chosen license type. There is no limit on the number of users or projects per user.		A domain is licensed for using the {{software}}. The domain gives access to a certain Total Project Area (km2), depending on the chosen license type. There is no limit on the number of users or projects per user.

	For more information about licenses and services please contact ~~{{email}}~~		For more information about licenses and services please [[Contact\|contact Tygron]].

	====New project====		====New project====

Keep Alive

Maxim@tygron.com — Fri, 17 Jul 2026 12:08:27 GMT

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	* To finalize a long [[calculation]]. Some calculations can take a long time. It is possible to schedule such calculations with a long scheduled update. When this is selected, the session is automatically set to Keep Alive, and the user can exit while the calculation continues on the server, at the designated times.		* To finalize a long [[calculation]]. Some calculations can take a long time. It is possible to schedule such calculations with a long scheduled update. When this is selected, the session is automatically set to Keep Alive, and the user can exit while the calculation continues on the server, at the designated times.

	After 14 days of inactivity, the Keep Alive option is ended automatically. If you would like to use this option for a longer period, please contact ~~via {{email\|info}}~~.		After 14 days of inactivity, the Keep Alive option is ended automatically. If you would like to use this option for a longer period, please [[Contact\|contact Tygron]].

	==How to use the Keep Alive option==		==How to use the Keep Alive option==

Platform security

Maxim@tygron.com — Fri, 17 Jul 2026 12:08:06 GMT

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	== Technical measures ==		== Technical measures ==
	For technical details on how the {{software}}'s security is organized, please contact ~~{{email}}~~. Some of our starting points are:		For technical details on how the {{software}}'s security is organized, please contact [[Contact\|Tygron Support]]. Some of our starting points are:
	* Tygron always uses the latest and most secure industry standards (for SLL encryption, the latest TLS versions, hashes, salting, patches etc).		* Tygron always uses the latest and most secure industry standards (for SLL encryption, the latest TLS versions, hashes, salting, patches etc).
	* Brute-force intrusions are automatically recognized and blocked.		* Brute-force intrusions are automatically recognized and blocked.

EDU Manual

Maxim@tygron.com — Fri, 17 Jul 2026 12:07:46 GMT

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	#Can be used on an international level.		#Can be used on an international level.

	Are you interested and would you like to obtain an '''EDU license''''? Please contact ~~us at <u>{{email}}</u>~~.		Are you interested and would you like to obtain an '''EDU license''''? Please [[Contact\|contact Tygron]].

	Here you can find more information about our other paid licenses and potential partnerships: [https://www.tygron.com/en/licences-and-partnerships/ Licences & Partnerships]		Here you can find more information about our other paid licenses and potential partnerships: [https://www.tygron.com/en/licences-and-partnerships/ Licences & Partnerships]

Water Module benchmarks

Maxim@tygron.com — Fri, 17 Jul 2026 12:06:41 GMT

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	'''Perform your own Benchmarks'''		'''Perform your own Benchmarks'''
	* Some of the Benchmarks mentioned above are available in your own domain. Please contact ~~{{email~~\|~~support}}~~ for more information.		* Some of the Benchmarks mentioned above are available in your own domain. Please contact [[Contact\|Tygron Support]] for more information.
	* Confirm your own basic water calculations by composing a test bed in the {{software}} using the [[Testbed tutorial]].		* Confirm your own basic water calculations by composing a test bed in the {{software}} using the [[Testbed tutorial]].
	* Basic test set-ups are available via the [[Testbed water module\|Water Module Testbed]], located in the main menu under Edit projects.		* Basic test set-ups are available via the [[Testbed water module\|Water Module Testbed]], located in the main menu under Edit projects.

EULA

Maxim@tygron.com — Fri, 17 Jul 2026 12:06:25 GMT

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	* https://preview.tygron.com/terms.html		* https://preview.tygron.com/terms.html

	For further questions please contact ~~{{email~~\|~~support}}~~.		For further questions please contact [[Contact\|Tygron Support]].

API

Maxim@tygron.com — Fri, 17 Jul 2026 12:06:13 GMT

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	{{article end		{{article end
	\| notes=		\| notes=
	* Authentication to the root of the API is based on a username and password. For information on how to authenticate using accounts which have 2-factor authentication enabled, please contact ~~{{email~~\|~~support}}~~.		* Authentication to the root of the API is based on a username and password. For information on how to authenticate using accounts which have 2-factor authentication enabled, please contact [[Contact\|Tygron Support]].
	\|seealso=		\|seealso=
	* [[Endpoints]]		* [[Endpoints]]

Application guide Local water stress test for extreme rainfall

Ward@tygron.nl — Fri, 17 Jul 2026 12:06:03 GMT

Relevant How To's

@@ Line 633: / Line 633: @@
 The [[Soil_water_retention_curve_(Water_Overlay)|Soil Water Retention Cruve]] should be set to Van Genuchten-Mualem
-==== Relevant How To's ====
+===== Relevant How To's =====
 ===== 2.3 Configure the timeframes =====

Training

Maxim@tygron.com — Fri, 17 Jul 2026 12:05:52 GMT

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	===Contact===		===Contact===
	: For more information or to sign up for a training session, please contact Tygron ~~support: {{email}}~~.		: For more information or to sign up for a training session, please [[Contact\|contact Tygron]].

Support

Maxim@tygron.com — Fri, 17 Jul 2026 12:04:50 GMT

Maxim@tygron.com deleted page Support content was: "You can contact Tygron support by sending an email via our Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]. This option is also available directly from the editor -> tab 'Community' (top ribbon)-> Tickets. We appreciate receiving questions. They help us better understand the challenges users face and provide valuable input to further improve the software and documentation. ==Different types of support== As stated in your license agre..."

Contact Support

Maxim@tygron.com — Fri, 17 Jul 2026 12:04:30 GMT

Maxim@tygron.com deleted page Contact Support content was: "#REDIRECT support Tygron offers customer support in a number of ways. * In the Editor, it is possible to send a message to support. * Or by sending a question via our Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]<br>"

How to make the GeoShare accessible for Tygron Support

Maxim@tygron.com — Fri, 17 Jul 2026 12:04:16 GMT

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	Sometimes, it is requested or desirable to allow Tygron employees to access your [[GeoShare]]. Situations warranting this may include support questions, co-operative development endeavors, or the sharing of data and functionality. By default, the [[GeoShare]] is not accessible for Tygron employees. Permission must explicitly be given by a [[Domain Admin (User Account Type)\|Domain Admin]] before a [[GeoShare]] can be accessed by [[~~Support~~\|Tygron Support]].		Sometimes, it is requested or desirable to allow Tygron employees to access your [[GeoShare]]. Situations warranting this may include support questions, co-operative development endeavors, or the sharing of data and functionality. By default, the [[GeoShare]] is not accessible for Tygron employees. Permission must explicitly be given by a [[Domain Admin (User Account Type)\|Domain Admin]] before a [[GeoShare]] can be accessed by [[Contact\|Tygron Support]].

	{{howto		{{howto

Warnings (Grid Overlay)

Maxim@tygron.com — Fri, 17 Jul 2026 12:03:29 GMT

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	===Error in GPU calculation===		===Error in GPU calculation===
	During the calculation, an unknown error has occurred. This may be due to an unexpected configuration of the specific calculation, or an internal error in the calculation infrastructure. Please ~~contact~~ [[support]] with a description of the calculation and its related settings to further investigate the issue.		During the calculation, an unknown error has occurred. This may be due to an unexpected configuration of the specific calculation, or an internal error in the calculation infrastructure. Please [[Contact\|contact support]] with a description of the calculation and its related settings to further investigate the issue.

	===Insufficient memory===		===Insufficient memory===

Debug Info

Maxim@tygron.com — Fri, 17 Jul 2026 12:02:51 GMT

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	The Debug info panel is a panel that can help [[Support]] identify problems encountered with the {{software}}. The following components can be seen:		The Debug info panel is a panel that can help [[Contact\|Support]] identify problems encountered with the {{software}}. The following components can be seen:
	* Debug info: A panel showing the system information that the software is allowed to inspect.		* Debug info: A panel showing the system information that the software is allowed to inspect.
	* Session error messages: A list of error messages thrown during your session.		* Session error messages: A list of error messages thrown during your session.

Contact

Maxim@tygron.com — Fri, 17 Jul 2026 12:01:38 GMT

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	==Information Requests==		==Information Requests==
	For license upgrades, additional services, or to request a demo, contact us at '''info@tygron.com'''.		For license upgrades, additional services, or to request a demo, contact us at '''[mailto:info@tygron.com info@tygron.com]'''.

	==Support Questions==		==Support Questions==
	You can contact Tygron support by sending an email via '''support@tygron.com''' or the Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]. This option is also available directly from the editor -> tab 'Community' (top ribbon)-> Tickets.		You can contact Tygron support by sending an email via '''[mailto:support@tygron.com support@tygron.com]''' or the Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]. This option is also available directly from the editor -> tab 'Community' (top ribbon)-> Tickets.
	We appreciate receiving questions. They help us better understand the challenges users face and provide valuable input to further improve the software and documentation.		We appreciate receiving questions. They help us better understand the challenges users face and provide valuable input to further improve the software and documentation.

Contact

Maxim@tygron.com — Fri, 17 Jul 2026 11:55:24 GMT

Created page with "You can reach Tygron in several ways, depending on your question. ==Information Requests== For license upgrades, additional services, or to request a demo, contact us at '''info@tygron.com'''. ==Support Questions== You can contact Tygron support by sending an email via '''support@tygron.com''' or the Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]. This option is also available directly from the editor -> tab 'Community' (to..."

New page

You can reach Tygron in several ways, depending on your question.

==Information Requests==
For license upgrades, additional services, or to request a demo, contact us at '''info@tygron.com'''.

==Support Questions==
You can contact Tygron support by sending an email via '''support@tygron.com''' or the Support Portal: [//tygronsupport.freshdesk.com/support/tickets/new Contact Tygron Support]. This option is also available directly from the editor -> tab 'Community' (top ribbon)-> Tickets.
We appreciate receiving questions. They help us better understand the challenges users face and provide valuable input to further improve the software and documentation.

As stated in your license agreement, Tygron offers two types of support: Substantive and Technical Support.

===Substantive Support===
Substantive Support is support on the use / functionality of the Software. This involves training/extra explanation of how things work, but not technical incidents.
* a. This can always be provided free of charge via this wiki. When applicable, we will help you find the right documentation.
* b. In addition, clarification can be delivered via call / e-mail / "on site" by Licensor's specialists at our standard support tariff of EUR 125 per hour excl VAT. We require prior confirmation from your [[Account management#Different_account_types|domain administrator]] regarding the associated costs for this support.

===Technical Support===
Technical Support concerns incidents (errors / bugs) with regard to the functioning of the Software. An incident is an obstacle encountered by an End User or Licensee, for which the assistance of Licensor is desirable or necessary. Incidents are handled in the following order:
* a. Urgent incidents; incidents that lead to the Software not being used at all by the Licensee.
* b. Serious incidents; incidents which significantly limit working with the Software. This includes cases where specific functionality is unavailable, but other features work correctly.
* c. Other incidents; incidents that limit the work with the Software to a small extent. This includes issues affecting only a single user.
This type of Support is included in the license contract and will not be charged separately.

{{article end
||howtos=
* [[How to make a Project accessible for Tygron Support]]
}}

Keep Alive

Maxim@tygron.com — Fri, 17 Jul 2026 11:47:26 GMT

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	* To finalize a long [[calculation]]. Some calculations can take a long time. It is possible to schedule such calculations with a long scheduled update. When this is selected, the session is automatically set to Keep Alive, and the user can exit while the calculation continues on the server, at the designated times.		* To finalize a long [[calculation]]. Some calculations can take a long time. It is possible to schedule such calculations with a long scheduled update. When this is selected, the session is automatically set to Keep Alive, and the user can exit while the calculation continues on the server, at the designated times.

	After 14 days of inactivity, the Keep Alive option is ended automatically. If you would like to use this option for a longer period, please contact ~~us with our [https://www.tygron.com/nl/contact/ contact form]~~.		After 14 days of inactivity, the Keep Alive option is ended automatically. If you would like to use this option for a longer period, please contact via {{email\|info}}.

	==How to use the Keep Alive option==		==How to use the Keep Alive option==

Template:Support

Maxim@tygron.com — Fri, 17 Jul 2026 11:44:51 GMT

Maxim@tygron.com deleted page Template:Support use email support instead

How to resolve an IP block

Maxim@tygron.com — Fri, 17 Jul 2026 11:44:30 GMT

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	; Contact Tygron Support		; Contact Tygron Support
	: When you are certain that there are no further incorrect authentication attempts from the same IP and the IP block still persists, contact {{support}} to assist in resolving the issue.		: When you are certain that there are no further incorrect authentication attempts from the same IP and the IP block still persists, contact {{email\|support}} to assist in resolving the issue.

EULA

Maxim@tygron.com — Fri, 17 Jul 2026 11:44:10 GMT

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	* https://preview.tygron.com/terms.html		* https://preview.tygron.com/terms.html

	For further questions please {{support~~\|contact Tygron Support~~}}.		For further questions please contact {{email\|support}}.

API

Maxim@tygron.com — Fri, 17 Jul 2026 11:43:39 GMT

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	{{article end		{{article end
	\| notes=		\| notes=
	* Authentication to the root of the API is based on a username and password. For information on how to authenticate using accounts which have 2-factor authentication enabled, please contact {{support}}.		* Authentication to the root of the API is based on a username and password. For information on how to authenticate using accounts which have 2-factor authentication enabled, please contact {{email\|support}}.
	\|seealso=		\|seealso=
	* [[Endpoints]]		* [[Endpoints]]